Refund & Cancellation Policy

Thank you for shopping with Bake N Bloom.

Order Cancellation

Customers may request order cancellation before the order has been processed, prepared, or dispatched.

Cancellation requests received after preparation or dispatch may not be eligible for cancellation or refund.

Bake N Bloom reserves the right to approve or reject cancellation requests based on the status of the order.

No Cash on Delivery (COD)

Bake N Bloom does not offer Cash on Delivery (COD) services.

All orders must be prepaid through the payment methods available on our website before processing and dispatch.

Refund Eligibility

Refunds may be considered only in the following situations:

• Damaged product received

• Incorrect product delivered

• Defective product received

• Order cancelled by Bake N Bloom

• Delivery unavailable for the selected location

All refund requests must be reported within 4 hours of delivery with supporting photographs and order details.

Non-Refundable Situations

Refunds will not be provided in the following cases:

• Incorrect delivery information provided by the customer

• Recipient unavailable at the delivery location

• Refusal to accept delivery

• Minor variations in design, decoration, flowers, packaging, or color due to seasonal availability

• Delay caused by circumstances beyond our control

• Dissatisfaction based on personal preference after successful delivery

Refund Process

Once a refund request is approved, the refund will be processed to the original payment method used for placing the order.

Refund processing may take approximately 5–10 business days depending on the customer's bank or payment provider.

Replacement Policy

Where appropriate, Bake N Bloom may offer a replacement instead of a refund.

Replacement requests are subject to verification and product availability.

Fraud Prevention

Bake N Bloom reserves the right to investigate refund claims and may request additional information before approving any refund, replacement, or store credit.

Contact Us

For refund, cancellation, or replacement requests, please contact:

Email: support@bakenbloom.com

Phone: +91 81235 35454 | +91 98440 01566