Shipping And Refund

 # Shipping Policy

Thank you for shopping with Bake N Bloom.

# Delivery Coverage

Bake N Bloom currently delivers cakes, flowers, gifts, and related products to selected serviceable locations. Delivery availability depends on the recipient's location and PIN code.

Orders placed for non-serviceable locations may be cancelled and refunded.

# Delivery Timelines

# Same-Day Delivery

Orders placed before the applicable cut-off time may qualify for same-day delivery in selected locations.

# Scheduled Delivery

Customers may select a preferred delivery date and time slot where available.

# Special Occasion Deliveries

During festivals, Valentine's Day, Mother's Day, New Year, Christmas, and other peak occasions, delivery timings may be affected due to high order volumes and traffic conditions.

# Delivery Charges

Delivery charges, if applicable, will be displayed during checkout before payment is completed.

Charges may vary depending on:

* Delivery location
* Product type
* Delivery slot selected
* Urgent or midnight delivery requirements

# Order Tracking

Customers will receive order confirmation and status updates through email, SMS, WhatsApp, or phone communication where applicable.

# Delivery Attempts

Our delivery partners will make reasonable efforts to complete the delivery.

If:

* The recipient is unavailable,
* The provided address is incorrect,
* Contact numbers are unreachable,

the order may be marked as attempted and no refund shall be provided.

# Product Handling

Cakes, flowers, and perishable products are prepared fresh and require proper handling.

Once delivered and accepted by the recipient, Bake N Bloom shall not be responsible for:

* Improper storage
* Damage caused after delivery
* Product deterioration due to weather or handling

# Damaged or Incorrect Orders

If a customer receives:

* A damaged product,
* A defective product,
* An incorrect product,

the issue must be reported within 4 hours of delivery along with photographs sent to our customer support team.

After verification, Bake N Bloom may offer:

* Replacement,
* Store credit,
* Partial or full refund,

at its sole discretion.

# Order Verification

To prevent fraudulent transactions, Bake N Bloom reserves the right to verify customer information before processing an order.

Orders identified as suspicious or high-risk may be placed on hold, cancelled, or subjected to additional verification.

# Delivery Delays

While we strive to deliver all orders within the promised timelines, delays may occur due to:

* Weather conditions
* Traffic disruptions
* Government restrictions
* Natural disasters
* Technical issues
* High seasonal demand

Bake N Bloom shall not be liable for delays arising from circumstances beyond its reasonable control.

# Contact Us

For delivery-related queries, please contact:

Email: [support@bakenbloom.com](mailto:support@bakenbloom.com)

Phone: +91-81235 35454   |    +91-98440 01566