Privacy Policy

# Privacy Policy

Bake N Bloom values your privacy and is committed to protecting your personal information.

## Information We Collect

We may collect the following information:

# Personal Information

* Name
* Email address
* Mobile number
* Delivery address
* Billing address

# Transaction Information

* Order details
* Payment status
* Purchase history

# Technical Information

* IP address
* Browser type
* Device information
* Cookies and tracking technologies

# How We Use Your Information

We use collected information to:

* Process and fulfill orders
* Deliver products and services
* Verify transactions
* Prevent fraud and unauthorized activity
* Improve customer experience
* Send order updates and support communications
* Comply with legal obligations

# Payment Information

All online payments are processed through secure PCI-DSS compliant payment gateways.

Bake N Bloom does not store customers' debit card, credit card, UPI PIN, or banking credentials on its servers.

# Information Sharing

We may share customer information with trusted third-party service providers solely for business operations, including:

* Payment gateway providers
* Logistics and delivery partners
* Technology service providers
* Fraud prevention and risk assessment partners
* Customer support platforms
* Marketing and analytics partners

This may include platforms such as GoKwik, Razorpay, PhonePe, Cashfree, Shiprocket, Shopify, Google Analytics, Meta Platforms and other authorized service providers.

We do not sell customer personal information to third parties.

# Fraud Prevention

To maintain platform security and prevent fraudulent transactions, customer information may be used for identity verification, risk analysis, order validation, and fraud detection purposes.

Orders identified as potentially fraudulent may be cancelled or placed on hold pending verification.

# Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

* Improve website performance
* Remember customer preferences
* Analyze website traffic
* Measure advertising effectiveness
* Personalize customer experiences

Users may disable cookies through their browser settings, although some website features may not function properly.

# Marketing Communications

Customers may receive promotional communications from Bake N Bloom.

Users may unsubscribe from marketing emails or messages at any time using the unsubscribe option or by contacting customer support.

# Data Security

We implement reasonable administrative, technical, and physical safeguards to protect customer information from unauthorized access, disclosure, misuse, or loss.

# Data Retention

We retain customer information only as long as necessary for:

* Order fulfillment
* Customer support
* Legal compliance
* Accounting and tax requirements
* Fraud prevention

# Customer Rights

Customers may request:

* Access to their personal information
* Correction of inaccurate information
* Deletion of eligible personal information

Requests may be submitted to [support@bakenbloom.com](mailto:support@bakenbloom.com).

Data deletion requests will be processed within 30 days, subject to legal and regulatory obligations.

# Third-Party Websites

Our website may contain links to third-party websites. Bake N Bloom is not responsible for the privacy practices of such websites.

# Policy Updates

Bake N Bloom reserves the right to update this Privacy Policy at any time. Updated versions will be published on this page with a revised effective date.

# Contact Information

For privacy-related concerns, please contact:

Email: [support@bakenbloom.com](mailto:support@bakenbloom.com)

Business Name: Bake N Bloom

Customer Support: +91-81235 35454    |    +91-98440 01566